Updated January 2024
We promise to keep your privacy and the data you provide us with safe
and secure.
This Policy explains the information we collect about people who visit
our website and why we are collecting it, as well as information about how we
use it, if we share it and how we keep it secure.
We may update or change this Policy from time to time – you can see the
month that the Policy was last updated at the top of this page. Please check
occasionally to ensure that you’re happy with the changes. By using our website
you’re agreeing to be bound by this Policy.
If you need to contact us about any aspect of this Policy you can do so
by emailing us at [email protected], by writing to us at Jump, 141 –
157 Acre Lane, London, SW2 5UA, or calling us on 0207 326 5055.
Who we are
Your engagement programme is run by Green Rewards Limited, trading as
Jump. Green Rewards Limited is registered in England & Wales under company
no. 7490327. Its registered office address is The Courtyard, Shoreham
Road, Upper Beeding, Steyning, West Sussex, BN44 3TN.
How do we collect information from you?
We obtain information about you when you use our website, such as when
you contact us about products and services, or when you sign up to and
participate in a programme provided by us to your employer organisation.
What type of information do we collect?
The personal information we might collect from you includes your name,
work email address and work postal address and team. It may also include
information regarding what website pages are accessed and when.
As part of a programme provided by your employer you may also provide
sustainability information including which materials you have recycled,
distances travelled via sustainable transport, print settings used etc. We will
make it clear to you what information you can provide to us and it is your
decision whether or not to do so.
How is your information used?
We may use your information to: Administer the scheme, including sending weekly reminder emails requesting your participation data; Your first name, initial, surname and points total may be shown across the platform, including on the leader board, activity feed (optional), galleries, winners list and other locations;
We believe that these forms of communication are an
intrinsic part of ensuring that your engagement in the programme works
efficiently and that we can communicate to you on your activity in the
programme and any rewards that you have earned. Having considered this, we
therefore believe that this is a legitimate interest to communicate with you in
this manner and such interest is genuinely not overridden by your fundamental
rights as a data subject
You
may opt-out of any email communications by using the ‘unsubscribe’ link within
each email, contacting us at [email protected] or by calling us on 0207 326 5055. Please be
aware that unsubscribing from the weekly reminder email may reduce your ability
to effectively participate in the programme. You can manage your email
subscription preferences in the ‘Subscriptions’ section of your account,
reached by clicking the ‘My Account’ button in the top right hand corner once
you are logged in.
We
will hold your personal information on our systems for the duration of the
contract that your employer has negotiated with us. At the end of any such
contract, the data will be passed to your employer for the purpose of
integration with a replacement programme.
Data sharing
In order to process voucher
requests we may share your order details, including name and postal address,
with our suppliers so that your order can be fulfilled.
As part of the administration of
the programme your details, including name and email address, may be passed
onto Durham University so that they can contact you directly with regards to My
Greenspace Your details will not be shared with any other parties nor be
used to contact you for any other reason, without your prior consent.
How you can request, edit or erase the information
we hold about you
You
have the right to ask for a copy of the information we hold about you. You can
do this by emailing us at [email protected], calling 0207 326 5055 or by writing to us at
Jump, 141 – 157 Acre Lane, London, SW2 5UA. We will aim to process your request
as quickly as we can and at the latest within 14 days of receiving the request.
We will provide the information to you by SFTP (Secure File Transfer Protocol).
We may charge a small administration fee of £10 for any excessive or repetitive
requests.
You
are responsible for the accuracy of the data we hold about you. If you notice
that anything is incorrect, or that anything is out of date you can ask for
this information to be changed by contacting us at [email protected], calling 0207 326 5055 or by writing to us at
Jump, 141 – 157 Acre Lane, London, SW2 5UA.
You
may, also, at any time request the erasure of your account and any information
we hold about you by emailing [email protected], calling 0207 326 5055 or by writing to us at
Jump, 141 – 157 Acre Lane, London, SW2 5UA. We aim to respond to requests for
erasure within 5 working days.
Automated decision making
For
some employer-backed programmes we may use automated decision making to approve
or deny your requests. Information regarding the type and frequency of
information and the parameters within which it is permissible can be found on
your programme’s website. If you would like more information about the denial
of a request or would like to raise a dispute, please email us at [email protected]. These parameters are periodically
reviewed to ensure effectiveness of the scheme.
Use of cookies
Cookies
are widely used tiny pieces of software (files) that are installed on a
computer or mobile device when an individual visits a website.
We
use cookies to help us to identify whether you have visited our site before and
to personalise our service to you. Two types of cookies are used on this
website:
Session
cookies are temporary cookies that remain in the cookie file of your browser
until you leave the website. We use session cookies to allow you to carry
information across pages of our website and avoid having to re-enter
information, and to compile statistics that allow us to understand how users
use our website and to help us improve the structure of our website.
Persistent
cookies remain in the cookie file of your browser for much longer (though how
long will depend on the lifetime of the specific cookie). We use persistent
cookies to display your name and Points balance each time you access our
website (using the "Remember me" cookie), and to pre-complete your
Green Rewards Account number when you logon to our website (using the
"Remember me" cookie).
We
may use other persistent cookies from time to time to help us recognise you as
a unique visitor when you return to our website and to monitor your use of our
website. This will allow us to tailor the content of certain areas of our site
and offer you promotions that match your preferred interests.
The
use of any information we collect through the use of session cookies and
persistent cookies will be subject to the same controls as other information
covered by this Privacy Policy.
Google Analytics
Our
website uses Google Analytics, a web analytics service provided by Google, Inc.
("Google"). The information generated by the cookie about your use of
our website (including your IP address) will be transmitted to and stored by
Google on servers in the United States. Google will use this information for
the purpose of evaluating your use of our website, compiling reports on website
activity for website operators and providing other services relating to website
activity and internet usage. Google may also transfer this information to third
parties where required to do so by law, or where such third parties process the
information on Google’s behalf. Google will not associate your IP address with
any other data held by Google. Further information about Google’s privacy
policy may be obtained from http://www.google.com/privacy.html.